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When preparing and submitting your paper, please consider this year’s EMAC conference edition theme: A marketing soul in the machine - algorithms and artificial intelligence

Themes and tracks:

... track invites papers which aim to contribute to the understanding of how advertising and other forms of marketing communication influence consumers and outcomes. Any methodology is welcome (e.g., experiments, normative or empirical studies). Your study may involve digital media but should focus on communication aspects.

If your research is about a topic that is usually considered for publication in the (International) Journal of Advertising or Journal of Advertising Research, this is the right track for your work, even if you do not consider submitting your work to those journals.

Studies focusing purely on digital marketing (other focus then communication) or social media should consider the “Digital Marketing & Social Media” track.

Track chairs:

Mario Pandelaere - Pamplin College of Business. Virginia Tech

John Pracejus - Alberta School of Business

... track invites papers that study transactions between organizations or businesses. B2B marketing accounts for 2/3rds of GDP and has its own distinct challenges and solutions. The focus of this track is on how to better create, measure, and deliver customer value in business markets and sample topics may include interfirm relations or governance, organizational buying, creating routes to markets and channels, metrics for B2B, service solutions, and others provided the focus is on exchanges between organizations.

Papers submitted to this track would be suitable for journals such as the Journal of Marketing, The Journal of Marketing Research, Organization Science, AMJ, and SMJ. In addition, such work may be published in journals such as Industrial Marketing Management or the Journal of Business and Industrial Marketing. If you feel your paper is a good fit for our track, please submit!

Track chairs:

Per Freytag - University of Southern Denmark

Sudha Mani - Monash University

... track invites papers which aim to contribute to the general understanding of consumers and consumption, regardless of methodology. If your work relates to topics such as consumer decision processes, social influences on consumer behaviour, self-regulation, identity issues and similar topics, this is the right track for your work.

If your research is about a topic that is usually considered for publication in the Journal of Consumer Research or the Journal of Consumer Psychology, this is the right track for your work even if you do not consider submitting your work to those journals.

Studies dealing with a specific marketing topic (branding, advertising, social media, retailing, innovations, etc.) should consider the corresponding track even if the focus is on consumers.

Track chairs:

Torsten Ringberg - Copenhagen Business School

Irene Scopelliti - Bayes Business School

Daniela Carmen Cristian - Bayes Business School

... track invites papers that aim to contribute to the discourse shaping the growing field of digital and interactive marketing environments. If your work relates to topics such as social media, search or display advertising, multi-channel/multi-platform retailing, online pricing, crowd-funded new product development, user-generated content, influencer marketing, recommendation systems, chatbots, and mobile marketing, this is the right track for you. This track welcomes both empirical and conceptual papers and is open to a variety of methods, including qualitative methods, surveys, observation, experiments (lab or field) as well as econometric methods, social network analysis, text mining, machine leaning, deep learning and other, non-traditional techniques.

If your research is about a topic that is usually considered for publication in the Journal of Interactive Marketing, this is the right track for your work even if you do not consider submitting your work to that journal.

Studies involving traditional and offline media may should also consider the “Advertising & Marketing Communications” track.

Track chairs:

Sonja Gensler - Universität Münster

Arvind Rangaswamy - PennState Smeal College of Business

... track invites papers that seek to advance our theoretical and managerial knowledge of innovations as well as product and service development by studying factors that affect the success of product and service innovation in the organization’s external and internal environments. The research can be located in the consumer, business-to-business, or institutional domains, and use any type of quantitative or qualitative methodology.

If your research is about a topic that is usually considered for publication in the Journal of Product Innovation Management, this is the right track for your work even if you do not consider submitting your work to that journal.

Track chairs:

Christoph Fuchs - UNIVIE

Oguz Acar - King's College London

... track invites papers which aim (a) to develop and test theories about international marketing phenomena, or (b) to develop and test theories of marketing phenomena in cross-national and cross-cultural environments. We also invite papers that seek to understand marketing in, to and from emerging and transition economies, with a particular emphasis on seeking unique ways (compared to developed economies) that marketing is affected by, and influences the economic performance, prospects and problems of these economies.

If your research is about a topic that is usually considered for publication in journals like the Journal of International Business Studies, Journal of International Marketing, and International Marketing Review, this is the right track for your work, even if you do not consider submitting your work to those journals.

Track chairs:

Stavroula Spyropoulou - Leeds University Business School

John Cadogan - University of Leicester

... track invites papers studying all basic and long-term activities in the field of marketing that deal with the analysis of the strategic situation of a company and the formulation, evaluation, selection and implementation of market-oriented strategies and therefore contribute to the goals of the company and its marketing objectives. This research may be conceptual, qualitative, as well as quantitative. A crucial studied issue is how marketing strategy affect the performance of firms.

This track also considers papers that aim to develop and reflect on theory in marketing. This may include new ways of thinking about marketing phenomena, as well as proposition on adaptations of existing marketing theories. These studies are typically conceptual in nature.

Track chairs:

Stephan Ludwig - The University of Melbourne

Dennis Herhausen - KEDGE Business School

... track invites papers using statistical and mathematical techniques to build models that help us understand marketing phenomena, models that offer decision support for marketing actions, and quantitative measures and analysis techniques to extract information from traditional and new data sources that are available to marketing researchers.

If your research is about a topic that is usually considered for publication in Marketing Science, Journal of Marketing Research, the marketing section of Management Science, or Quantitative Marketing and Economics, this is the right track for your work even if you do not consider submitting your work to those journals.

Track chairs:

Maren Becker - ESCP Business School

Sara Valentini - University of Bologna

... track invites scholarly research that aims to contribute to the marketing discipline’s understanding of price and promotion management. The track welcomes research on tactical as well as strategic pricing, and on price as well as on non-price promotions. It is open to all methodological approaches (analytical models, analysis of market data, surveys, experiments, etc.) and to any unit of analysis (e.g., consumer attitudes and behavior, firm strategy).

There is no particular marketing journal associated with the content of this track; all “general purpose” journals (e.g., Journal of Marketing and International Journal of Research in Marketing) could be interested in publishing research on pricing and/or promotions.

Track chairs:

Mercedes Esteban-Bravo - UC3M-Universidad Carlos III de Madrid

Jonne Guyt - University of Amsterdam

... invites papers studying the analysis and planning of (1) product and brand management overall and the combination and coordination of the different elements of the go-to-market strategy and (2) how products and brands are positioned in the market, how the brand helps create a relationship or a connection between a company’s product and the perception of the customer, and how it can help to fulfil customer expectations and generate consistent customer satisfaction.

Typical outlets for this work are general purpose marketing journals (e.g., Journal of Marketing and International Journal of Research in Marketing), the Journal of Product & Brand Management, or the Journal of Brand Management.

Track chairs:

Oliver Schnittka - University of Southern Denmark

Kristina Klein - University of Bremen

... track invites papers studying all aspects of marketing as applied in contexts other than that of the typical profit-oriented organization, with particular reference to marketing practice in, for example, non-profit organizations, pressure groups, charities, political parties, municipal administrations, the health sector, etc. The objectives of this activity could include fundraising, changing attitudes and behaviour with regard to social issues, marketing public services, marketing places, marketing particular points of-view etc.

If your research is about a topic that is usually considered for publication in the Journal of Public Policy and Marketing, the Journal of Non-profit and Voluntary Sector Marketing and the Journal of Macromarketing, this is the right track for your work even if you do not consider submitting your work to those journals.

Track chairs:

Patrick DePelsmacker - Universität Antwerpen

Camilla Barbarossa - Toulouse Business School

... track invites conceptual and empirical papers which aim to contribute to the general understanding of building, developing, maintaining, and enhancing successful exchanges using any applicable methodology. If your work relates to topics such as customer acquisition, retention, relationship expansion, customer lifetime value, customer experience and engagement, and similar topics, this is the right track for your work.

There is no particular marketing journal associated with the content of this track; all general-purpose journals could be interested in publishing research on relationship marketing.

Track chairs:

Manfred Krafft - WWU Münster

Javier Sese - Universidad Zaragoza

... track invites papers studying all aspects of retailing, regardless of methodology, including the management of retailing, the (technological and digital) evolutions and developments in the retail landscape, consumer behavior in retail settings, loyalty management in retailing, store design and atmospherics, distribution channels, the relationships between retailers and members of the supply channel, retail franchising. We are particularly interested in high-quality studies of important retail phenomena and studies that generate new knowledge in the domain of retail research.

If your research is about a topic that is usually considered for publication in the Journal of Retailing or the Journal of Retailing and Consumer Services, this is the right track for your work even if you do not consider submitting your work to those journals.

Track chairs:

Kathleen Cleeren - KU Leuven

Heiner Evanschitzki - Manchester University

... track invites papers that deal with new issues, topics, methodologies, theories, concepts, tools, models or applications in sales and selling. The track also takes in contributions exploring issues concerning the management of sales and the selling function. As such, the track is interested in work with a broad range of foundations. Work may be concerned with effective sales techniques, how customers react to salespeople, how managers can best design and manage an effective sales force, incentivisation, psychological issues, as well as models of the sales force and sales management. All relevant methodologies are considered appropriate, from conceptual thought and analytic models, through interpretive qualitative methods, and quantitative methods.

If your research would usually be considered for publication in the Journal of Personal Selling and Sales Management, this is the right track for your work even if you do not consider submitting your work to that journal.

Track chairs:

Nick Lee - The University of Warwick

Florian Kraus - University of Mannheim

... track invites papers which focus, regardless of methodology, on the distinctive characteristics of services and how they affect both consumer behavior and marketing strategy. We are open to all service-specific phenomena in B2C and B2B, ranging from service pricing to managing service frontline-employees, or service technologies. We particularly encourage the submission of cutting-edge research on trends in services, which encompass, but are not limited to, emerging (digital) technologies and business models or transformative service research.

If your research is about a topic that is usually considered for publication in the journals like the Journal of Service Research, the Journal of Service Management, or the Journal of Services Marketing, this is the right track for your work even if you do not consider submitting your work to those journals.

Track chairs:

Jenny van Doorn - University of Groningen

Jan Schumann - University of Passau

... track invites papers which aim to contribute to the general understanding of ethical and moral aspects of consumption and marketing, regardless of methodology.

If your research is about a topic that is usually considered for publication in the journals like the Journal of Business Ethics or the Journal of Public Policy and Marketing, this is the right track for your work even if you do not consider submitting your work to those journals.

Track chairs:

Valerie Swaen - Université catholique de Louvain

Joelle Vanhamme - EDHEC Business School

... track invites papers studying the efforts of the national or local tourist bodies and/or the businesses in the tourism sector to achieve growth in tourism by maximizing the satisfaction of tourists. The tourism product includes all the experiences of a tourist from when he leaves his home to when he returns, including transportation, hospitality, attractions and entertainment as well as national and regional marketing. The research can look at these experiences from the managerial side or the consumer point of view. Articles are invited on tourism branding and marketing, as well distribution channels and strategies, pricing and revenue management, ecommerce, social media and eTourism and reputation management.

If your research is about a topic that is usually considered for publication in journals like Annals of Tourism Research, Tourism Management, Journal of Travel Research, Tourism Review, Cornell Hospitality Quarterly, or Applied Geography this is the right track for your work even if you do not consider submitting your work to those journals.

Track chairs:

Dimitrios Buhalis - Bournemouth University

Luisa Andreu - Universitat de Valéncia